Our Story

We started CQC Compliance because we’ve been where you are. We know what it feels like to go the extra mile every single day and we understand the sense of duty that comes with running any kind of healthcare service.

We know that no-one sets out to be ‘Inadequate’ or ‘Requires Improvement’ and that every provider strives to be an ‘Outstanding’ service. Our team are here to help you achieve that ambition, starting at the very beginning of your journey.

At CQC Compliance, we specialise in ensuring your registration with the CQC is successful – but we understand that this process is only the start of your compliance journey. Our ongoing support covers a wide-ranging suite of services, which are tailored to the exact needs of your service.

If you are an existing provider that has had a difficult CQC inspection – we are on-hand to help identify and resolve any issues your service may be having. We do not believe in quick fixes – but we do believe in collaboration, dedication and lasting solutions that ensure compliance excellence in the short-term, and in the future.

Our senior management team is comprised of former CQC and Ofsted inspectors, CQC registration managers, an NHS Governance Director and expert CQC policy writers. Collectively, we have decades of experience in helping to transform new and existing providers – guiding them to an ‘Outstanding’ level of service.

What makes us different?
Why use CQC Compliance?
Successful CQC Registrations
CQC Compliance Ltd are here to take the pain out of the registration process. We pride ourselves on the fact that we support all healthcare providers, whether you are an established organisation or a provider just starting up – we are here to help
Bespoke Policies and Procedures
With our extensive knowledge across the healthcare sector, we ensure our policies, procedures and template documents are compliant with the CQC Regulatory Framework. In addition, we make sure that they are easy to understand and enable you to deliver your services in the most efficient way possible.
Ongoing Compliance Support
A successful registration is a great first step in exceeding as a compliant healthcare provider, but it is only the start of your journey. Our team provide ongoing support including mock inspections, telephone support and compliance audits.
What do we offer?
You count on us to deliver:

• Inspection Support
• HR Support
• Policies and Procedures
• Crisis Management Turnaround
• Coaching and Mentoring
• Nursing Provision
• Registration Support
• Management Support

Meet The Team
Our Senior Management Team

With decades of experience working in the public and private healthcare sector, at CQC Compliance our team has an unparalleled understanding and knowledge of CQC regulations. We are passionate, dedicated and solely focused on improving the compliance and performance of our clients’ services.

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Greg Bamber

Chief Executive

Having worked in the health and social care sector for over 10 years, Greg has first-hand experience of the challenges faced by healthcare providers. He understands the increasing demand on care services in acclimatising to the evolving complexities of CQC regulations. Greg is the founder of CQC Compliance, guiding the organisation from its inception to being one of the leading healthcare compliance organisations in the country.

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Imogen Huxford

Director – Clinical Operations

As our Director of Clinical Operations, Imogen oversees the Clinical Policy Team, producing bespoke policies and procedures that are tailored to the needs of our clients. Having worked for several years as a Senior Clinical Case Manager and Cardiology and Critical Care Team Lead at a highly respected medical insurance company, Imogen has a wide-ranging knowledge of the complexities in healthcare compliance.

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Dr Atif Ghaffer

Director – Medical

Dr Atif Ghaffar is the Director of our Medical team and supports our clients with his decades of experience in the healthcare sector. He has experience working within the NHS and as a private GP, covering all aspects of primary and acute care. As a GP Principal for 16 years and an experienced CQC Lead – Dr Ghaffar provides invaluable support and guidance to our clients looking to start bespoke GP services.

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Jayne Downey

Director – Primary and Acute Care Registrations

As our Primary and Acute Care Registrations Director, Jayne works with our clients to ensure long-term improvement in their compliance. She specialises in delivering registration support, getting to know each and every one of our clients and how CQC Compliance can support them along the way to their successful CQC registration.

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Will Rosebury

Director – Marketing

Will is an integral member of our team who supports our clients with their marketing, communications and content. As our Director of Marketing, Will is passionate about delivering sector-specific insight, high quality content, creative design and developing brand strategies that support healthcare organisations from across the sector.

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Tanya Moffett

CQC Mock Inspections Associate

As a former CQC inspector, Tanya has an in-depth understanding of CQC frameworks, as well as wide-ranging experience in improving the performance of CQC-regulated providers. She has over 25 years’ experience in local health and social care services and is dual qualified as an RGN and RMN. Throughout her entire career, she has been a passionate advocate for improving the quality of patient care and safety.

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Louise Morris

Louise Morris

Head of Care Quality

Louise has been in the healthcare industry for over 20 years, specialising in the Independent Sector, including Social Care, Private Hospital and Primary Care services. She has extensive experience as a Registered Nurse Manager with Care Quality, Clinical Governance and Learning and Development experience. She has undertaken leadership and managerial roles that have included researching and co-authoring clinical policies and supporting over 300 care homes with clinical training and quality improvement initiatives.

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Arun Venugopal

Operations Support

Arun is an experienced healthcare professional, having worked as a Practice Manager for over 10 years. He has extensive knowledge in managing and supporting members of staff in their roles and has worked on ensuring healthcare practices are compliant with the CQC. He also has experience preparing practices for their CQC inspections, thus understanding the preparation and process of a successful one.

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Matt Vass

Recruitment Manager

Matt has worked in the recruitment industry for over 15 years, developing his skills and expertise within the sector. As an experienced senior recruitment professional, Matt has significant experience in managing the full recruitment lifecycle from initial enquiry to the onboarding, able to efficiently oversee everything from job description drafting to candidate networking, interview coaching and coordination.

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Jen Clayton

Clinical Policy Lead

Jen has almost 20 years of clinical experience working as a registered adult intensive care nurse, mentoring adult and student nurses as well as delivering training to other healthcare professionals in a variety of settings. As our Clinical Policy Lead, Jen is passionate about ensuring that our clients receive immaculately produced and bespoke policies and procedures that are tailored to the needs of their organisation.

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Compliance Manager

As our Compliance Manager, Jenny oversees the production of governance, health and safety and HR policies for our clients. She has worked in the compliance sector for over 6 years and mostly recently as the Head of Risk Management for an NHS Trust. Jenny supports our clients using her experience in implementing risk assurance strategies, adhering to GDPR standards and reporting compliance levels.

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Debbie Tollitt

HR Manager

Debbie Tollitt has worked in the HR industry for over 20 years. She has worked with small and large businesses in the private sector, charitable sector and not-for-profit organisations. She boasts the skills and knowledge to help businesses succeed by focusing on any internal issues they may have. This includes navigating the complexities of employment law and assisting in organisational changes.

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Tamrryn Booth

Accounts

As an experienced bookkeeper with over 16 years in the world of finance, Tamrryn is an integral part of CQC Compliance Ltd. She leads our accounts team and is the point of contact for any financial queries. Her role requires her to record any financial transactions related to CQC Compliance and handle the payable and receivable accounts.

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Susan Newton

Content Manager

As our Content Manager, Susan is passionate about ensuring CQC Compliance Limited supports our clients with excellent communications and content. Susan manages our Client Portal, making sure that each client has up-to-date documentation and receives a tremendous amount of value from their experience with the platform.

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Do you need support from a team of compliance experts?
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