Ongoing Compliance Support
While we specialise in ensuring that our clients are successfully registered with the CQC, we offer an ongoing compliance package that makes sure they continue to excel as a provider.

 

At CQC Compliance Ltd, we are made up of experienced CQC inspectors, GPs, an NHS Clinical Governance Director, CQC Registration Team Managers and expert, bespoke clinical policy writers. This means that we are fully equipped and able to carry out ongoing compliance that is not only bespoke to you and your service but also of a high-quality to continually meet CQC standards.

We offer a multitude of services including regular mock CQC inspections, business and marketing guidance, compliance audits, recruitment support as well as 24/7 telephone and email support.

All of these components are essential for a successful CQC registration as a new provider and ongoing compliance as an experienced one.

Mock CQC Inspections

The best way to prepare for an actual CQC inspection is to organise a mock inspection with our team. With an onsite visit, we can identify potential regulation breaches and any other areas of improvement. We will work with you to tailor the inspection to your area of service provision and individual requirements. The inspection will be undertaken by one of our compliance experts, who will have an in-depth knowledge and experience of your service area.

The mock CQC inspection is designed to best replicate the actual CQC inspection process. It will include interviews with staff and service users, a comprehensive series of audits and checks carried out by a compliance expert. The audit will cover the five SCREW (Safe? Caring? Responsive? Effective? Well-Led?) questions that form the basis of your CQC rating.

You will also receive a report following your mock inspection. This will identify any potential breaches, areas for improvement and an action plan going forward. We will work together to resolve any issues we spot, in preparation for your actual CQC inspection, so you are assured that your service is up to scratch.

Read more here.

Compliance Audits

At CQC Compliance Ltd, our team of experts work in conjunction with you as providers to ensure that essential compliance and quality assurance standards are met. As well as our audit report covering the five key lines of enquiry (KLOEs) – we will identify any wider improvements that need to be made. Our compliance audits cover several vital areas of your service including Medication, Safeguarding and Quality Assurance.

By carrying out compliance audits, we can identify any potential regulatory breaches and work on the best way to remedy these issues. We will produce an action plan or a continuous improvement plan to help you improve your rating with the CQC.

CQC Compliance Ltd can conduct compliance audits on a regular basis in order to assure you that your service is consistently in line with compliance and quality assurance standards. Not only that, but we also tailor our audit visits to your specific requirements.

Read more here.

HR Support

Our HR team can support you in several areas, whether it be in the day-to-day support of a successful operation or in guiding you through more challenging employment issues. Our dedicated team has a wide range of healthcare sector experience and will help you navigate through the complexities of employment law.

At CQC Compliance Ltd, we are made up of specialists who can help you keep up to date with changes in Employment Law and ensure that your documents, policies and procedures are fully compliant.

We can assist in many aspects, including disciplinary matters or grievances and organisational changes such as TUPE, redundancy, family leave and holiday pay. We can also offer support that will minimise the workload within the daily running of your business. These include telephone and email support, on-site investigations, Toolbox Talks and much more. Whatever the issue, our expert HR team have worked across the board in public and private healthcare.

Read more here.

Tender Writing

Delivering bids are a lengthy and sometimes, complex process. You may have to read through long tender listings and specifications to find the ones that are relevant to you. Using our sister company, TwentyOne12, we will write and deliver bespoke bids, so you can focus on delivering high-quality care.

Health and social care tenders are rigid and particular in their exact requirements. This is because when writing bids for a contract with a Clinical Commissioning Group or a Local Authority, failure of the service is likely to have an impact on the service users. Our team will work closely with you to create bespoke bids that will be effective for your provider and its needs, without compromising quality of care. Our team has worked with Commissioners and Contracting Bodies, which means we have an intrinsic understanding of what it takes to deliver successful bids in the style and language they are looking for.

Read more about our step-by-step bid writing process here.

Business and Marketing Guidance

As the sister company of TwentyOne12, we offer an all-in-one marketing and compliance solution for new healthcare providers.

Our team fully invest in the brand that our clients are looking to create, which means that we are able to curate a style and a voice unique to your organisation. We help you to develop a strategy that will boost your online performance and ensure you rocket to the top of the relevant searches on Google. We will work with you to develop a real understanding of your brand and the services you offer so we can help you to make the most out of your digital marketing.

Visit our TwentyOne12 website to find out more.

Recruitment Support

As the sister company of CH Recruitment and Compliance, we can offer a bespoke service that provides expert support in recruiting high-level care personnel and care compliance. We specialise in helping new providers successfully register with the Care Quality Commission and finding exceptional CQC Registered Managers for new and existing care providers. In addition, we provide a wide-range of compliance support and expertise, while our recruitment network is tailored to filling managerial and executive positions across care providers – attracting ambitious, highly-skilled and experienced candidates.

Visit our CH Recruitment and Compliance website to find out more.

24/7 Telephone and Email Support

We are experts in quality care compliance and we understand how incidents can happen beyond your control. That’s why we are available 24/7 for any emergency enquiries.

You can call us on 01565 740 250 or email us at hello@cqc-compliance.com.

For more contact information, visit our page here.

We want to work with you to ensure you receive a personalised service that suits your needs. Get in touch to discuss your specific requirements.

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